KORE Insights

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KORE Insights

Swansea City AFC

A case study on the transformation of Swansea City’s season ticket renewal process with KORE - a 15% surge in online transactions.

Preview:
Despite a proud heritage and deep connection with fans, Swansea City identified that the user journey for supporters wishing to renew their season tickets online was difficult and clunky. Changes were needed to improve the online transaction experience.

Learn how the introduction of KORE's "MySeat" product, delivered through KORE’s Single Sign On product has marked a pivotal moment in Swansea's digital strategy. This cutting-edge platform delivered a seamless, user-friendly experience, personalised to each fan, with consistent Swansea City branding.

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KORE Planning and Insights (KPI)

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