Career Opportunities

Who is KORE Software?

KORE is the global leader in sports and entertainment business management solutions. Comprised of KORE Software and KPI (KORE Planning and Insights), KORE provides leading B2B SaaS software to more than 500 sports properties worldwide, providing practical tools, services and insights that drive ticket sales, digital marketing, corporate sponsorships, activation management, premium hospitality and more.

Job Description:

KORE Software is seeking a highly motivated Sr. Business Development Representative (BDR) to drive engagement and pipeline for our newest go-to-market strategy in the corporate and brands space . The Sr. BDR is often the first point of contact for the sales team – an important first impression. You will be tasked both with speaking to prospective customers who have expressed interest in our services and also performing outbound activities to generate interest across a wide portfolio of targets.

The primary responsibility of the position is to drive bookings and recurring revenue growth by generating, qualifying, and growing sales pipeline. You will be responsible for connecting with prospective/target brands, establishing pain, and creating meetings/opportunities for the sales team.

Why is this role unique? KORE is actively expanding our go-to-market approach and strategy for an expansive vertical market.  We’ll need you to not only execute all of the expected inbound/outbound activities – we need you to collaborate with the team to craft and hone our message and approach.  This will involve feedback, iteration, and testing various new approaches to pipeline development.  Ready to be challenged with a great new opportunity – let’s talk!

What will you do?

• Serve as an integral part of the sales process, generating new business opportunities and contributing to pipeline growth
• Meet or exceed daily activity targets, including inbound qualification, outbound prospecting, and ongoing lead nurturing/engagement
• Conduct outbound prospecting to Fortune 1000 companies via e-mail, cold-calling, marketing campaigns, and social-selling
• Develop and execute sales campaigns (in partnership with Marketing) to build a pipeline of qualified opportunities
• Utilize CRM, marketing automation, and sales technology tools to manage pipeline and maintain accurate information about prospects and target accounts
• Uncover prospect’s business challenges and identify relevant opportunities within target accounts
• Work with Marketing to better refine targeting and messaging according to segment, contact type, active campaigns, etc.
• Assist the sales team with opportunities to extend reach into target accounts
• Assist in the consultative sales process by learning as much as you can about a prospect, uncovering their business needs, and sharing that information with the sales team.
• Relentlessly learn, adapt, and improve your knowledge of sales engagement and KORE’s offering

What we’re looking for:

• You have 2+ years of experience in sales development, pipeline generation, and outbound prospecting roles
• A demonstrated ability to meet or exceed activity goals for calls, e-mails, etc.
• Sound ability to effectively articulate business pain and create compelling stories to generate interest with prospects
• Extreme comfort with outbound sales calls and prospecting
• Knowledge of modern, SaaS pipeline development, sales process, and engagement methodologies
• Willingness and passion for trying new things, acting entrepreneurial, and iterating on all current and future approaches
• Comfort working in a fast-paced, collaborative environment
• Excellent communication skills, both written and verbal
• BONUS: 1+ year in a sales or account management role

What you’ll need to be successful:

You’re determined to learn and grown your sales career in technology and have a passion for identifying a prospect’s business challenges and potential solutions.  And, you’re driven by some or ALL of the following attributes:

• A natural curiosity to learn about our customer’s business challenges and potential solutions
• An interest in sports & entertainment and how best-in-class brands manage their investments in sponsorship, at scale
• The desire to learn, grow and adapt as your responsibilities evolve
• A high-level of business acumen and a commitment to learning

To apply, email your resume and cover letter to joinsales@koresoftware.com with the subject line “Sr. Business Development Representative”

Who is KORE Software?

KORE is the global leader in sports and entertainment business management solutions. Comprised of KORE Software and KPI (KORE Planning and Insights), KORE provides leading B2B SaaS software to more than 500 sports properties worldwide, providing practical tools, services and insights that drive ticket sales, digital marketing, corporate sponsorships, activation management, premium hospitality and more.

Role Overview

Ensure the success of KORE ProSports software customers by providing attentive customer support, assisting with proper product usage and resolving service and technical problems.

Duties and Responsibilities:

• Develop a thorough understanding of all current KORE ProSports software products
• Provide technical and business support to product users when support cases are logged
• Research and as needed escalate more complicated support issues, collaborating with development staff and seeing them through to resolution
• Assist with documentation and a knowledge base repository for both internal (developer) and external (customer) use
• Help verify product functionality and user experience across all applicable platforms and environments
• Assist with executing test cases in coordination with the QA team when needed

Requirements:

• Associates or Bachelor’s degree in computer science or related field
• 1-3 years of testing and/or technology support experience
• Experience in troubleshooting web applications
• Intermediate SQL Knowledge
• Microsoft Dynamics CRM Administrator or Deployment certification preferred
• SalesForce CRM Administrator preferred
• Excellent listening skills, effective and efficient oral and written communication skills, organization skills
• Attention to detail, ability to work with deadlines and ability to collaborate as part of a team
• Ability to work off-hours and weekends as needed

To apply, please email your resume and cover letter with the subject line to Technical Support Tier 2 Specialist joinsupport@koresoftware.com

Who is KORE Software?

KORE is the global leader in sports and entertainment business management solutions. Comprised of KORE Software and KPI (KORE Planning and Insights), KORE provides leading B2B SaaS software to more than 500 sports properties worldwide, providing practical tools, services and insights that drive ticket sales, digital marketing, corporate sponsorships, activation management, premium hospitality and more.

Job Description

KORE Software is looking for a talented DevOps Engineer to join our team. This full-time position will give you the opportunity to own the build, deployment and operations of a cloud-hosted, industry standard SaaS platform. You will be expected to bring your expertise and recommendations on improving KORE’s current AWS infrastructure and CI/CD pipelines to the table and collaborate on delivering automation forward processes across KORE’s product development teams.

Here’s an idea of what you’ll be working on starting day 1:

• Review KORE’s existing Ansible automated infrastructure, CI/CD pipelines and build processes
• Collaborating across KORE’s product development teams to establish best DevOps practices throughout the engineering department
• Reporting KPIs related to product uptime, build performance and deployments
• Optimizing AWS infrastructure for cost, reliability, performance and security

Duties and Responsibilities:

• Work as part of a cross-functional product team to deliver high-quality SaaS products

• Be versed in Amazon Web Services cloud solution, architecture, related technologies and their interdependencies
• Build and maintain infrastructure-as-code using Ansible and CloudFormation
• Learn and adopt new tools and techniques to increase performance, automation and scalability
• Share and mentor peers on best practices
• Develop appropriate metrics to measure changes in KORE’s platform
• Work with development teams to build and manage CI/CD pipelines
• Maintain a high level of security in all systems

Requirements:

• 3+ years of experience as a DevOps professional
• Demonstrated experience driving the continuous improvement of systems and processes utilizing automation
• Strong organizational, interpersonal and oral/written communication skills
• Practical understanding of infrastructure-as-code tools (Ansible and CloudFormation preferred)
• Working knowledge of Amazon Web Services
• Knowledge of software architecture and design patterns and asset
• Comfort working with CI/CD tools
• Familiarity with Data Modeling, Data Analysis, ETL, Data Warehousing and other big data concepts
• Knowledge of high availability and disaster recovery principles, patterns and usage

To apply, email your resume and cover letter to apply@koresoftware.com with the subject line DevOps Engineer.

Who is KORE Software?

KORE is the global leader in sports and entertainment business management solutions. Comprised of KORE Software and KPI (KORE Planning and Insights), KORE provides leading B2B SaaS software to more than 500 sports properties worldwide, providing practical tools, services and insights that drive ticket sales, digital marketing, corporate sponsorships, activation management, premium hospitality and more.

Job Summary

KORE is currently looking for a highly motivated, front-end SaaS developer with experience in AngularJS and working with C#.NET, SQL Server back-end for a 12 month Contract role. You will work with KORE’s leadership to design, implement, and deploy a large scale, AWS hosted SaaS application used by some of the largest sports and media companies in the world.

We are looking for people who can bring strong, development-focused mindsets to the table and can contribute to architectural decisions, best practices and get things done. KORE Software takes a very practical approach to software development, focusing on what is important to our customers and reducing outdated or ineffective processes. Internally we are focused on using the right technologies, tools and processes for the job – a successful candidate will know which to use for the right context and be able to adapt in our dynamic environment.

The skills required to be successful in this position are:

• Angular 5+, Typescript, Bootstrap, HTML, CSS
• Experience working with REST APIs
• Experience working with and supporting C# .NET, SaaS, web applications
• Experience working in an agile development environment
• Excellent interpersonal relations and demonstrated ability to work effectively in a team environment
• Strong written and verbal English skills

Preferred Skills

• AWS experience a definite asset (EC2, S3, ECS)
• Proficiency with relational databases, optimizing queries and working with large datasets
• Understanding of software architectural patterns and leveraging redundant micro-services
• Experience participating working with and implementing a user-centered design with a UX team
• Experience working with Azure DevOps and/or JIRA

If you believe you have the technical know-how and communication skills to join our team, please submit your resume to the email address shown with a cover letter highlighting your skills, experience, and the benefits you can bring to our team.

To apply, please email your resume and cover letter with the subject line Front-End Developer (Contract), Sponsorship Team to apply@koresoftware.com

Who is KORE Software?

KORE is the global leader in sports and entertainment business management solutions. Comprised of KORE Software and KPI (KORE Planning and Insights), KORE provides leading B2B SaaS software to more than 500 sports properties worldwide, providing practical tools, services and insights that drive ticket sales, digital marketing, corporate sponsorships, activation management, premium hospitality and more.

KORE Software is looking for an organized, energetic and driven individual to join our growing team as Success Associate. In this full-time position, you’ll work closely with members of the Success team who manage over 100 Major League teams, and various other sports and entertainment accounts.  The Success department is responsible for developing and maintaining lasting relationships with a focus on retention and loyalty, by consulting on the best practices within the industry and in utilizing the KORE product. As a Success Associate, you will master the best practices across all of KORE’s products, which provide comprehensive solutions designed to help sports and entertainment businesses optimize their customer satisfaction and more successfully harness fan data.

Duties and Responsibilities:

• Support the greater Success Team in onboarding multiple clients simultaneously.
• Identify and implement efficiencies through all aspects of account management process including planning, customer setup, onboarding, training, and ongoing strategy and consulting.
• Develop and build strong relationships with customers with a focus on solving uniquely different problems related to specific business objectives.
• Investigate and answer specific customer questions during initial onboarding process and for existing accounts.
• Effectively manage project milestones and communicate overall onboarding timelines.
• Manage recurring check-in calls with clients; follow-up on topics with key stakeholders internally and externally.
• Proactively create, improve and maintain customer self-help and best practice guides.
• Travel to customer locations for all relevant aspects of the onboarding and training process.

Basic Qualifications:

• 1-3 years’ experience in account management, sales, consulting or strategy roles
• Previous experience at a sports/entertainment or SaaS/technology organization
• Comfortable working in a fast-paced, collaborative environment
• Outstanding oral and written communication skills
• Analytical, critical thinking, and organizational skills are a must
• Microsoft Dynamics and/or Salesforce experience is preferred, but not required

What You’ll Need to Be Successful:

• An interest in building a trusted relationship with key stakeholders at accounts
• Be extremely organized and balance various key clients objectives and deliverables
• The desire to learn, grow and adapt as your responsibilities evolve
• Willingness to ‘get your hands dirty’ while also knowing when to lean on your team for support
• An interest in sports and entertainment, and how they interact with technology!

To Apply, email your resume and cover letter to joinus@KOREsoftware.com with the subject line Success Associate.

Who is KORE Software?

KORE is the global leader in sports and entertainment business management solutions. Comprised of KORE Software and KPI (KORE Planning and Insights), KORE provides leading B2B SaaS software to more than 500 sports properties worldwide, providing practical tools, services and insights that drive ticket sales, digital marketing, corporate sponsorships, activation management, premium hospitality and more.

Software Quality Assurance Analyst

Kore Software is seeking an experienced Quality Assurance Analyst to join our Product Development Team. You will be part of our growing QA Team that promotes a testing focused development environment as well as ensures the integrity of the Kore Software products. You will work directly with KORE’s development team and stakeholders to create and innovate test processes and test strategies. We are looking for self-sufficient, critical thinkers who enjoy complex problem solving and working in a dynamic team environment.

Responsibilities

• Work with developers and stakeholders to analyze requirements and create test plans for new features, improvements, and bug fixes.
• Conduct functional, integration, and regression tests of the Kore Software product.
• Participate in regular product releases.
• Maintain and update test environments.
• Create test strategies as part of the ongoing effort to improve the overall quality of the product.
• Review development and testing processes to provide suggestions for improvements.

Qualifications

• Experience with creating test plan and test strategies.
• Experience with web application testing.
• Familiar with software testing methodologies.
• 3+ years of experience with manual software testing.
• Strong troubleshooting and analytical skills.
• Excellent verbal and written communication skills are a must.
• Able to work cooperatively and effectively in a team environment.
• Experience with Team Foundation Services (TFS) or similar issue tracking software.
• Experience with Agile development process.
• Experience with database testing is a plus.
• Experience with API testing using Postman is a plus.
• Experience using Customer Relation Management software (Microsoft Dynamic CRM, Salesforce, SAP, etc.) is a plus.

Term

1 Year Contract

To apply, email your resume and cover letter to apply@koresoftware.com with the subject line Software Quality Assurance Analyst.