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CUSTOMER PORTAL

Looking for career opportunities

in a field that combines sports, entertainment and technology?

KORE strongly believes that a company is only as good as its team members. We strive to hire the most highly-qualified applicants for a wide range of challenging and fulfilling positions and offer our team members competitive compensation packages, advancement opportunities and an exceptional work atmosphere.

Currently, the following career opportunities are available. If you are interested in exploring an opportunity with us, please e-mail your resume and contact information to apply@koresoftware.com.

Open Positions

KORE Software is looking for an Implementation Consultant to join our team. This full-time position is responsible for working directly with our customers in the sports and entertainment industry to configure, implement and support our ProSports line of CRM and Data Warehouse software packages.

Duties and Responsibilities:

  • Analyze customer needs and assess fit with KORE’s software and professional services
  • Manage multiple client implementations simultaneously
  • Lead clients through all aspects of KORE’s implementation process including planning, customer setup, data migration, onboarding, training, and post-launch support.
  • Travel to customer locations for all relevant aspects of the implementation and training process
  • Work closely with the product development team to convert customer feedback into new features
  • Work closely with the customer success team to resolve customer-specific support requests and deliver best practices

Basic Qualifications:

  • Bachelors in Computer Science, Information Systems, Business or related degree
  • Strong oral and written communication skills
  • Ability to build rapport with customers
  • 1-2 years experience in client services, software, CRM or related field
  • Willingness to travel up to 50% of the time

Preferred Qualifications:

  • Microsoft Dynamics and/or Salesforce experience is highly preferred
  • Strong analytical and problem solving skills
  • Experience in the sports or entertainment industry
  • Experience with using/supporting SaaS software
  • Technical or developer experience with programming or hands-on system configuration

If you believe you have the business savvy, technical know-how, and communication skills to join our team please submit your resume to the email address shown with a *cover letter* highlighting your skills, experience, and the benefits you can bring to our team.

Contact apply@koresoftware.com quoting reference Implementation Consultant.

KORE Software is seeking a highly technical, experienced automation engineer with the passion to architect and develop test automation frameworks for large scale SaaS applications. You will be building software to support KORE’s entire development team by creating and innovating test processes within the organization. You will work with the architecture team to define the test and automation standards while developing hands on to build out a robust testing framework. This includes working with stakeholders, architects and business leaders to collect requirements and define automation and testing use cases. We are looking for self-sufficient, critical thinkers who enjoy complex problem solving and working in a dynamic team environment.

Responsibilities

  • Lead collaboration with clients and internal teams to evaluate our products to create a consistent experience and improve the clarity of visual communication.
  • Plan, conduct, and execute contextual white-boarding sessions, workshops, task analyses, surveys, and focus groups.
  • Interact directly with software developers and product owners to define application workflows and screen layouts.
  • Champion user experience within the development team and be responsible for applying user-centered design techniques at all stages of the development process.
  • Translate user needs and business requirements into design solutions.
  • Collaborate in an Agile environment to produce business and system requirements documents (functional, quality of service, user requirements, etc).
  • Work on cross-platform software application and services, including desktop, web, and mobile/tablet devices.
  • Create storyboards, mock-ups, wireframes and prototypes to effectively communicate interactions and design ideas.
  • Develop live prototypes to aid in design evaluation and testing.
  • Maintain familiarity with all company products to ensure compatibility with user workflows shared across our product family.
  • Work as part of the Product Management team, providing leadership, direction and support around all cosmetic and interaction design elements such as (but not limited to) icons, typography, illustrations, layout and color palette.
  • Work alongside our developers to help product stylesheets and HTML layouts to execute the design.

Requirements

  • Provide a digital portfolio demonstrating deliverables from a user-centered design process.  Please include this content with your application.
  • Expert-level proficiency with interactive design using common design tools (e.g., Illustrator, Photoshop, Visio, etc.)
  • Consulting experience – experience estimating UX project efforts, creating proposals, and managing workload.
  • Education in Human Computer Interaction or related design program, or equivalent experience.
  • Prior experience performing user interviews and product testing.
  • Proven experience using user research methodologies and creating brief documents outlining their findings for various departments in company.
  • Proven ability to present concepts and ideas to stakeholders.
  • Verbal and written fluency in the English language.

Contact apply@koresoftware.com quoting reference Software Engineer In Test.

KORE Software is looking for a talented AWS Engineer to join our team. This full-time position will allow you to design, develop and deliver cloud-based data management solutions for our clients in the Sports, Media, and Entertainment industry.  You will also be applying best-practice solutions using modern data architecture, within the context of KORE’s ProSports Data Warehouse & Analytics product.

Here’s an idea of what you’ll be working on starting day 1:

  • Capacity planning for Redshift based data warehouse implementations
  • Security auditing and Identity Access Management review permission reviews
  • Configuring S3 buckets and security permissions
  • Working with a small project team to advise on best practices within AWS
  • Configuring monitoring and alerting using SaaS based tools for ETL processes, Redshift performance and BI availability
  • Active security monitoring for intrusions
  • Working with Ansible scripts to maintain and enhance infrastructure-as-code

Duties and Responsibilities:

  • Work as part of a cross-functional product team to deliver a high-quality SaaS based data warehouse system
  • Be versed in Amazon Web Services cloud solution, architecture, related technologies and their interdependencies
  • Create the conceptual, logical and physical design for cloud-based solutions for infrastructure and platforms
  • Learn and adopt new tools and techniques to increase performance, automation and scalability
  • Share the leading practices with internal team members and clients
  • Design, build and implement data extraction, integration, modeling, transformation and business intelligence systems/applications

Basic Qualifications:

  • 2+ years project experience deploying cloud solutions using AWS
  • Strong organizational, interpersonal and oral/written communication skills
  • Project experience implementing core infrastructure, networking and cloud based services for business teams or consumers
  • Familiarity with Data Modeling, Data Analysis, ETL, Data Warehousing and other big data concepts
  • Practical experience building and executing capacity plans
  • Self-starter with the ability to work independently or as part of a project team
  • Deep product knowledge in AWS and Big Data technologies, particularly S3, Redshift, EMR, Spark, Lambda, and Hadoop
  • Knowledge of high availability and disaster recovery principles, patterns and usage

Preferred Qualifications:

  • Practical experience implementing AWS solutions, particularly using S3, Redshift, EMR, Spark, Lambda, or Hadoop
  • Experience with SaaS multi-tenant architecture
  • Knowledge of software engineering practices for the full development life cycle, including coding standards, code reviews, source control management, build processes, testing and operations
  • Familiarity with Ansible or other infrastructure-as-code languages

Contact apply@koresoftware.com quoting reference AWS Engineer.

Data Warehouse & BI Developer

Company:    KORE Software

Job Title:      Data Warehouse & BI Developer

Location:    Vancouver, BC

 

Job Description

KORE Software is looking for a talented BI / Data Warehouse Engineer to join our team. This full-time position will allow you to design, develop and deliver best-of-breed software for the Sports, Media, and Entertainment industry, with specific focus on our KORE ProSports DWA (Data Warehouse & Analytics) product.

Duties and Responsibilities:

  • Work as part of a cross-functional product team to deliver a high-quality SaaS based data warehouse system
  • Design, build and implement data extraction, integration, modeling, transformation and business intelligence systems/applications
  • Provide suggestions for improving the overall BI architecture
  • Work with the business users to ensure that the BI solution is improving analytical capabilities
  • Create data models, data/system flow documentation, design documents, and test documents
  • Design, code and test complex routines and programs

Qualifications:

  • Bachelors in Computer Science/Engineering
  • Experience within the Microsoft Visual Studio environment in C# and .NET
  • Proficient in Data Modeling, Data Analysis, ETL, Data Warehousing and other big data concepts
  • Proficient in SQL Server, Amazon Redshift, Tableau Server and Business Intelligence technologies
  • Familiarity with Continuous Delivery systems and Lean-Agile methodologies (Scrum / Kanban)
  • Strong analytical and problem solving skills
  • Strong organizational, interpersonal and oral/written communication skills

Preferred:

  • Experience with SaaS multi-tenant architecture
  • Experience with Amazon S3, Amazon Data Pipeline, and the AWS technology stack
  • Familiarity with Hadoop, Spark, Lambda, and other big data technologies
  • Knowledge of software engineering practices for the full development life cycle, including coding standards, code reviews, source control management, build processes, testing and operations

To apply, email your resume and cover letter to apply@koresoftware.com with the subject line DW/BI Developer.

KORE Software is looking for an experienced, flexible, and creative Vice-President, European Sales to continue KORE’s MRR growth of 7% month over month. Maintaining and exceeding this target will rely on strong direct sales to professional sports clubs and entertainment enterprises around the European Union.

Position Description:

The right woman or man will be responsible for the acquisition of new customers and recurring revenue through direct sales using a structured team sales methodology.

You will be expected to identify new prospects and successfully convert them into long-term satisfied customers. You will discover prospects through a combination of inbound leads, networking and cold calling. A moderate amount of travel would be expected.

Responsibilities:

  • Direct sales activities
  • Networking within the professional sports and entertainment industries
  • Target list development and management
  • Preparing for sales calls, including coordination of the team selling effort
  • Creating and delivering sales presentations
  • Direct follow-up and managing on-going follow up with prospects

Indirect sales responsibilities:

  • Preparing for and participating in sales meetings
  • Participating in business development events
  • Assisting with marketing campaigns
  • Participating in events to strengthen KORE’s key business partner relationships
  • Actively managing and increasing the market’s awareness of KORE

Education, Certifications and Experience:

  • 5 or more years’ experience in SaaS software sales – and/ or – 5 or more year’s sales experience in the sports and entertainment industries.
  • Must have prior experience selling with an average contract value over €100K
  • Professional, assertive, and skilled in forming new relationships in their territory
  • Proven presentation, proposal development, and writing skills
  • Proven record of exceeding quota
  • Prior experience using a CRM system to manage a pipeline preferred
  • Must be willing to work closely with other KORE sales teams

Profile for Success:

  • Professional demeanor
  • Excellent written, oral and interpersonal communication skills
  • Entrepreneurial attitude: self-motivated, self-directed
  • Flexibility: task assignment, priorities, work environment
  • Open minded, desire to learn
  • Quick thinker, creative problem solver
  • Willingness to travel
  • Detail oriented, strong analytical, numerical, planning and reasoning abilities
  • Ability to work independently and on a team

Benefits include:

  • Competitive medical insurance plan
  • Paid vacation
  • Reasonable base salary, with a high-leverage commission
  • Opportunity to attend sports and entertainment events around the country

If you believe you have the business savvy, determination, and communication skills to join our team please submit your resume to the email address shown with a cover letter highlighting your skills, experience, and the benefits you can bring to our team.

To apply, email your resume and cover letter to apply@koresoftware.com with the subject line VP, European Sales, Professional Sports & Entertainment – London, UK