Career Opportunities

Who is KORE Software?

KORE is the global leader in sports and entertainment business management solutions. Comprised of KORE Software and KPI (KORE Planning and Insights), KORE provide leading B2B SaaS software to more than 100 professional sport clubs and leagues and 200 collegiate customers worldwide, providing practical tools, services and insights that drive ticket sales, digital marketing, corporate sponsorships, brand management, premium hospitality and more.

Who Are You?

We’re seeking a seasoned sales leader, who is motivated by building and managing an all-star team to serve as KORE’s revenue generating engine. The right person will have a hunger for results, understand the details, and lead a team to deliver exceptional performance. Experience with Sports and/or Media software businesses is a plus, but not a requirement.

Job Description:

KORE is seeking a dynamic Vice President of North American Sales to drive the growth of the company. As a key member of North American leadership team, the VP of North American Sales will report to the Chief Revenue Officer (CRO). S/he will be responsible most importantly for driving critical new sales into new logos (customers) but will also help drive growth via cross-selling to existing customers. S/he will help KORE scale an effective go-to-market operation that results in at least 20% year over year growth, while meeting or exceeding SaaS industry benchmarks (e.g. CAC ratio, LTV:CAC).
Reporting to this position will be Sales Representatives, Sales Engineers and sales support.

Responsibilities:

• Building and managing the sales team including but not limited to; recruiting, onboarding, training, managing the daily operations and mentoring inside sales, field sales and business development representatives;
• Instilling process, discipline, and focus to support a highly repeatable and predictable sales motion;
• Measuring and reporting detailed operational metrics that can be used as a management tool to predict future results and to ensure the company is getting the most out of its sales and marketing investment;
• Refining the sales strategy, customer segmentation, and go-to-market strategy;
• Assuming hands on, player/coach role while delivering results and building the sales team;
• Building and optimizing the sales funnel in support of booking goals, while working with marketing to refine and optimize its marketing efforts;
• Scaling the sales organization, supporting sales infrastructure, and sales systems to support rapid growth

Requirements:

• Possess at least 5 years of sales management experience with B2B software sales
• Served as a successful sales leader overseeing inside sales, mid-market field sales and account development teams in a B2B software company. Experience selling into a nationally dispersed, multi-segmented customer base spanning multiple verticals across a wide range of account sizes
• S/he preferably has sales leadership experience in 15M-50M+ growth company;
• Proven ability to recruit, hire, and train a sales team ranging from 10-25+ as a sales leader in a growing software company;
• Evidence of consistent, outstanding job performance (e.g., meeting/exceeding quota >90% of the time) with positive management style;
• Data and process driven individual with demonstrated ability to optimize go-to-market operations such that core SaaS sales and marketing benchmarks are met or exceeded;
• Possess strong leadership capabilities complemented by a highly collaborative approach toward working with other members of the executive team;
• The successful candidate will possess the following additional core competencies:
  • Skilled communicator with strong verbal and written abilities;
  • Strong manager focused on holding teams accountable for achieving high levels of individual and organizational performance;
  • Strong mentor, capable of identifying, encouraging and leading organizational, team, and individual professional development;
  • Commitment to customer satisfaction and success – always having the client’s needs and satisfaction in mind during the establishment of metrics, processes, procedures and business outcomes;
  • Demonstrated analytical skills where logic and sound reasoning are applied to determine the facts, understand cause and effect, and demonstrate the necessary savvy to apply good judgment in complex situations;
  • Strong technical prowess preferred;
  • Must thrive in a fast-paced environment and be willing to “roll-up his/her sleeves”;
  • Infallible professional values demonstrated by understanding and modeling a high level of professional values and integrity

Final title and compensation will be commensurate with experience. To apply, email your resume and cover letter to joinsales@koresoftware.com with the subject line “VP of North American Sales”

Job Summary

KORE is looking for a highly motivated forward-thinking full-stack software developer to take on the lead role on our Professional Services team. You will work with KORE’s leadership to design, implement, deploy and maintain a medium to large scale SaaS applications used by some of the largest Sports and Media companies in the world.

We are looking for people who can bring strong, development-focused mindsets to the table and can contribute to architectural decisions, best practices and get things done. KORE Software takes a very practical approach to software development, focusing on what is important to our customers and reducing outdated or ineffective processes. Internally we are focused on using the right technologies, tools and processes for the job – a successful candidate will know which to use for the right context and be able to adapt in our dynamic environment.

Duties and Responsibilities

• Work as part of a cross-functional professional services team to deliver high-quality SaaS/cloud-based systems
• Interface with KORE teams to define, plan and deliver applications on time and budget
• Provide technical consulting to our customers
• Take ownership of projects and tasks
• Ensure development best practices are followed across the team
• Work with Project Managers and Business Analysts as a solutions architect in high profile consulting projects
• Fulfill a team lead role. Provide technical leadership for the architecture and on-going dev, mentoring and guidance to the team (3-5 members).

Required Skills

• AWS experience (EC2, S3, ECS, API Gateway, Lambda, Cognito, CodeCommit)
• Experience developing and supporting C# .NET, SaaS, web applications
• Angular 5, Typescript, Bootstrap, HTML, CSS
• Proficiency with relational databases (MS SQL Server/MySQL/Aurora), optimizing queries and working with large datasets
• Experience working in an Agile development environment
• Excellent interpersonal relations and demonstrated ability to work effectively in a team environment
• Strong analytical and problem-solving skills
• Strong written and verbal English skills

Preferred Skills

• Understanding of software architectural patterns
• Experience implementing redundant micro-services
• Continuous deployment process and infrastructure management

If you believe you have the technical know-how and communication skills to join our team, please submit your resume to the email address shown with a cover letter highlighting your skills, experience, and the benefits you can bring to our team.

To apply, please email your resume and cover letter with the subject line Senior Full Stack .Net/C# Developer to apply@koresoftware.com

Job Summary

KORE is currently looking for a highly motivated, full-stack SaaS developer with experience in C#.NET, SQL Server and AngularJS. You will work with KORE’s leadership to design, implement, and deploy a large scale, AWS hosted SaaS application used by some of the largest sports and media companies in the world.

We are looking for people who can bring strong, development-focused mindsets to the table and can contribute to architectural decisions, best practices and get things done. KORE Software takes a very practical approach to software development, focusing on what is important to our customers and reducing outdated or ineffective processes. Internally we are focused on using the right technologies, tools and processes for the job – a successful candidate will know which to use for the right context and be able to adapt in our dynamic environment.

The skills required to be successful in this position are:

• Experience developing and supporting C# .NET, SaaS, web applications
• Proficiency with relational databases, optimizing queries and working with large datasets
• Experience working in an agile development environment
• Angular 5+, Typescript, Bootstrap, HTML, CSS
• Excellent interpersonal relations and demonstrated ability to work effectively in a team environment
• Strong written and verbal English skills

Preferred Skills

• AWS experience a definite asset (EC2, S3, ECS)
• Understanding of software architectural patterns and experience implementing redundant micro-services
• Experience working in SAP Cloud Studio developing solutions for SAP C4C

If you believe you have the technical know-how and communication skills to join our team, please submit your resume to the email address shown with a cover letter highlighting your skills, experience, and the benefits you can bring to our team.

To apply, please email your resume and cover letter with the subject line Senior Full Stack .Net/C# Developer, Ticketing Team to apply@koresoftware.com

Job Summary

We are currently looking for an intermediate full-stack SaaS developer located in Canada or the US (preferably in Vancouver, Canada or Denver, US), with experience in building Angular and C#.NET applications. You will work with KORE’s leadership to design, implement and deploy a large scale, AWS hosted SaaS application used by some of the largest sports and media companies globally.

We are looking for someone who brings a strong, development-focused mindset to the table and can contribute to architectural decisions, best practices and getting things done. KORE Software takes a very practical approach to software development, focusing on what is important to our customers and reducing outdated or ineffective processes.

Skills and Requirements

• 5+ years of industry experience developing and supporting SaaS applications
• 2+ years of experience designing and implementing web-based Angular applications and good understanding of HTML5 JavaScript framework
• Working knowledge of .NET and C# (.NET Core a positive)
• Working knowledge of OAuth 2.0 and OIDC
• Proficiency with relational databases (MS SQL or MySQL), optimizing queries and working with large datasets. NoSQL experience a plus
• Experience using TDD
• AWS experience (Lambda, EC2, ECS, API Gateway) a plus
• Experience with serverless architecture and micro-services a plus
• Experience working in an agile development environment
• Strong written and verbal English skills and the ability to document SDKs and libraries and articulate technical information efficiently

If you believe you have the technical know-how and communication skills to join our team, please submit your resume to the email address shown with a cover letter highlighting your skills, experience, and the benefits you can bring to our team.

To apply, please email your resume and cover letter with the subject line Full Stack Developer – Platform Team to apply@koresoftware.com

Job Summary

We are currently looking for a strong backend developer located in Canada or the US (preferably in Vancouver, Canada or Denver, US) with experience in building serverless applications using C#.NET and AWS. You will work with KORE’s leadership to design, implement and deploy a large scale, AWS hosted, SaaS application used by some of the largest sports and media companies globally.

We are looking for someone who brings a strong, development-focused mindset to the table and can contribute to architectural decisions, best practices and getting things done. KORE Software takes a very practical approach to software development, focusing on what is important to our customers and reducing outdated or ineffective processes.

Skills and Requirements

• 5+ years of industry experience designing, developing and supporting secure high performant APIs and SaaS applications
• Strong knowledge of .NET and C#
• Proficiency with relational databases (MS SQL or MySQL), optimizing queries and working with large datasets. NoSQL experience a plus
• Experience using AWS (Lambda, API Gateway, EC2, ECS)
• Knowledge of OAuth2, OIDC and experience working with Identity frameworks
• Experience with TDD and Continuous Integration
• Experience with Angular a positive
• Experience working in an agile development environment
• Strong written and verbal English skills and the ability to document SDKs and libraries and articulate technical information efficiently

If you believe you have the technical know-how and communication skills to join our team, please submit your resume to the email address shown with a cover letter highlighting your skills, experience, and the benefits you can bring to our team.

To apply, please email your resume and cover letter with the subject line Back End Developer – Platform Team to apply@koresoftware.com

Job Summary

KORE Software is looking for an organized, energetic and driven individual to join our growing team as Success Associate. In this full-time position, you’ll work closely with members of the Success team who manage over 100 Major League teams, and various other sports and entertainment accounts. The Success department is responsible for developing and maintaining lasting relationships with a focus on retention and loyalty, by consulting on the best practices within the industry and in utilizing the KORE product. As a Success Associate, you will master the best practices across all of KORE’s products, which provide comprehensive solutions designed to help sports and entertainment businesses optimize their customer satisfaction and more successfully harness fan data.

Duties and Responsibilities

• Support the greater Success Team in onboarding multiple clients simultaneously.
• Identify and implement efficiencies through all aspects of account management process including planning, customer setup, onboarding, training, and ongoing strategy and consulting.
• Develop and build strong relationships with customers with a focus on solving uniquely different problems related to specific business objectives.
• Investigate and answer specific customer questions during initial onboarding process and for existing accounts.
• Effectively manage project milestones and communicate overall onboarding timelines.
• Manage recurring check-in calls with clients; follow-up on topics with key stakeholders internally and externally.
• Proactively create, improve and maintain customer self-help and best practice guides.
• Travel to customer locations for all relevant aspects of the onboarding and training process.

Basic Qualifications:

• 1-3 years’ experience in account management, sales, consulting or strategy roles
• Previous experience at a sports/entertainment or SaaS/technology organization
• Comfortable working in a fast-paced, collaborative environment
• Outstanding oral and written communication skills
• Analytical, critical thinking, and organizational skills are a must
• Microsoft Dynamics and/or Salesforce experience is preferred, but not required

What You’ll Need to Be Successful:

• An interest in building a trusted relationship with key stakeholders at accounts
• Be extremely organized and balance various key clients objectives and deliverables
• The desire to learn, grow and adapt as your responsibilities evolve
• Willingness to ‘get your hands dirty’ while also knowing when to lean on your team for support
• An interest in sports and entertainment, and how they interact with technology!

To apply, please email your resume and cover letter with the subject line Success Associate  to JoinUs@koresoftware.com

Role Overview

KORE is looking for a successful candidate that will help the Insights & Analytics team to maintain existing and create new data-driven templates and reports focused on KORE’s business management software.

Working primarily with KORE’s dynamic document templates, the successful candidate will manage the backlog and communication with the Success Team to gather the client requirements and leverage strong SQL knowledge to continue to produce an elite product. This person will be responsible for the end-to-end process of working with colleagues to properly prioritize tasks, ensure clear requirements are provided, and implement efficient approaches in the fulfillment of these requests.

Using our pre-built mail merge generator, Microsoft Word content controls and SQL queries, the perfect candidate will map all necessary information to create and maintain the client templates. Additionally, this person will have the ability to present complex data in visually pleasing and easily digestible reports that can be understood by a wide range of resources. Reporting work will center on SSRS and Tableau reports.

This individual will be self-motivated, able to meet deadlines, and possess the ability to learn new reporting systems and data sources. Mastery of these skills will allow for growth within the department and organization to take on more data-driven-reporting and analysis tasks.

A customer service disposition and enjoyment of working with others in a team-driven environment is a must. This includes support for the Customer Success team with ongoing customer analysis and insights, reporting building, and partner-specific system functionality development.

Duties and Responsibilities

Although we expect this role to expand as skills and experience grow, the following are some of the roles which this candidate will be filling:

Report Query Design

• Strong SQL Skills focused on formatting and optimizing the data for templates and reporting
  • Clear and concise code, best practices, query efficiency, level of detail, measures, and dimensions
  • Built-in SQL functions, data types, table schemas, and variables
  • Manipulating and creating temp tables, views, and stored procedures
  • Ability to quickly understand the business logic for better queries
• Documentation and in-code comments – Important so others who may need to work with product and changes understand the purpose of a report and its functions

Document Template Design and Maintenance

• Building templates in Microsoft Word documents using our custom mail merge functionality
• Ability to use content controls in Microsoft Word
• Ability to navigate Microsoft Dynamics and Salesforce

Report Creation and Maintenance

• Create and manage reports primarily in SQL Server Reporting Services (SSRS) and Tableau
• Manage & create data sets using SQL queries for report filters and various metrics in the dashboards
• Present visually pleasing dashboards to internal and external clients

Skill Requirements:

• 1- 3 years of experience database querying and report building with a strength in visual analytics
• The ability to pass a SQL query writing test at the time of the interview
• Great template reporting, Tableau, and SSRS experience
• Contact management solution familiarity such as Microsoft Dynamics and Salesforce
• Attention to detail, ability to work with deadlines, and ability to coordinate across multiple departments and customer service
• Strong organizational, analytical, and technical skills
• C# programming language experience is a plus
• Data warehouse and ETL process is a plus

To apply, please email your resume and cover letter with the subject line Junior Insights Analyst to JoinInsights@koresoftware.com

Role Overview

KORE SOFTWARE is looking for a highly motivated forward-thinking Database Developer to join the Professional Services team and gets the hands on multiple short-term projects with interesting clients. You will work with KORE’s Project Management to plan and execute the projects related to data migration between different platforms.

We are looking for people who can bring strong, development-focused mindsets to the table and can contribute to best practices. KORE Software takes a very practical approach to software development, focusing on what is important to our customers and reducing outdated or ineffective processes. Internally we are focused on using the right technologies, tools and processes for the job – a successful candidate will know which to use for the right context and be able to adapt in our dynamic environment.

Duties and Responsibilities:

• Work as part of a cross-functional professional services team to deliver high-quality projects
• Interface with KORE teams to define, plan and deliver projects on time and on budget
• Provide technical consulting to our customers
• Take ownership of projects and tasks
• Interface with clients for requirements definition, scoping, weekly project reports.
• Bring best practices and innovation to the team

The skills required to be successful in this position are:

• MS SQL Server experience
• Experience with SSIS projects
• Excellent interpersonal relations and demonstrated ability to work effectively in a team environment
• Strong analytical and problem-solving skills
• Strong written and verbal English skills

Preferred Skills:

• Previous experience with Microsoft Dynamics CRM and Salesforce
• Any previous experience in a data migration project is a plus
• AngularJS, HTML, CSS, JavaScript, MS C# is an asset

If you believe you have the technical know-how and communication skills to join our team, please submit your resume to the email address shown with a cover letter highlighting your skills, experience, and the benefits you can bring to our team.

To apply, please email your resume and cover letter with the subject line Database Developer, Enterprise Services to apply@koresoftware.com

Role Overview

KORE SOFTWARE is looking for a highly motivated forward-thinking full-stack software developer to join our Professional Services team. You will work with KORE’s leadership to design, implement, deploy and maintain a medium to large scale SaaS applications used by some of the largest Sports and Media companies in the world.

We are looking for people who can bring strong, development-focused mindsets to the table and can contribute to architectural decisions, best practices and get things done. KORE Software takes a very practical approach to software development, focusing on what is important to our customers and reducing outdated or ineffective processes. Internally we are focused on using the right technologies, tools and processes for the job – a successful candidate will know which to use for the right context and be able to adapt in our dynamic environment.

Duties and Responsibilities:

• Work as part of a cross-functional professional services team to deliver high-quality SaaS/cloud-based systems
• Interface with KORE teams to define, plan and deliver applications on time and budget
• Provide technical consulting to our customers
• Take ownership of projects and tasks
• Work with Project Managers and Business Analysts as a solutions architect in high profile consulting projects

The skills required to be successful in this position are:

• Experience developing and supporting C# .NET, SaaS, web applications
• Angular 5, Typescript, Bootstrap, HTML, CSS
• Proficiency with relational databases (MS SQL Server/MySQL/Aurora)
• Experience working in an Agile development environment
• Excellent interpersonal relations and demonstrated ability to work effectively in a team environment
• Strong analytical and problem-solving skills
• Strong written and verbal English skills

Preferred Skills

• AWS experience (EC2, S3, ECS, API Gateway, Lambda, Cognito, CodeCommit)
• Understanding of software architectural patterns
• Experience implementing micro-services
• Continuous deployment process and infrastructure management

If you believe you have the technical know-how and communication skills to join our team, please submit your resume to the email address shown with a cover letter highlighting your skills, experience, and the benefits you can bring to our team.

To apply, please email your resume and cover letter with the subject line Intermediate Full Stack .Net/C# Developer to apply@koresoftware.com

Role Overview

We are seeking an experienced UI/UX Designer to join our Product team in an exciting and fast-paced organization. The ideal designer will have a passion for taking on complex problems and designing elegant, simple solutions that surprise and delight users. By constantly focusing on the customer, you’ll create products that are not only amazing to look at, but also intuitive and useful for our customers.

Responsibilities:

• Gather and evaluate user requirements in collaboration with product managers and engineers
• Illustrate design ideas using storyboards, process flows and sitemaps
• Design graphic user interface elements
• Develop UI mockups and prototypes that clearly illustrate how our products look and function
• Create original graphic designs (e.g. images, sketches and tables)
• Prepare and present rough drafts to internal teams and key stakeholders
• Identify and troubleshoot UX problems (e.g. responsiveness, click-count, etc.)
• Conduct layout adjustments based on user feedback
• Evaluate and improve the design of current product features

Qualifications:

• Excellent communication and presentation skills; both written and verbal.
• An excellent on-line portfolio showcasing UX, UI and visual design work for mobile and web.
• A command of visual and communication design principles.
• Ability to communicate design concepts through sketches and wireframes.
• Highly skilled in Sketch, InVision, Photoshop, Adobe XD, Illustrator and/or other design tools.
• Enthusiasm for an iterative design process, inspired by group critique.
• Able to function independently and in a team environment, with excellent collaboration skills.

To apply, please email your resume and cover letter with the subject line UI/UX Designer to joinproduct@koresoftware.com

Role Overview

Ensure the success of KORE ProSports software customers by providing attentive customer support, assisting with proper product usage and resolving service and technical problems.

Duties and Responsibilities:

• Develop a thorough understanding of all current KORE ProSports software products
• Provide technical and business support to product users when support cases are logged
• Research and as needed escalate more complicated support issues, collaborating with development staff and seeing them through to resolution
• Assist with documentation and a knowledge base repository for both internal (developer) and external (customer) use
• Help verify product functionality and user experience across all applicable platforms and environments
• Assist with executing test cases in coordination with the QA team when needed

Requirements:

• Associates or Bachelor’s degree in computer science or related field
• 1-3 years of testing and/or technology support experience
• Experience in troubleshooting web applications
• Intermediate SQL Knowledge
• Microsoft Dynamics CRM Administrator or Deployment certification preferred
• SalesForce CRM Administrator preferred
• Excellent listening skills, effective and efficient oral and written communication skills, organization skills
• Attention to detail, ability to work with deadlines and ability to collaborate as part of a team
• Ability to work off-hours and weekends as needed

To apply, please email your resume and cover letter with the subject line to Technical Support Tier 2 Specialist joinsupport@koresoftware.com

Role Overview

KORE SOFTWARE is looking for a highly motivated forward-thinking full-stack software developer to join our Professional Services team. You will work with KORE’s leadership to design, implement, deploy and maintain a medium to large scale SaaS applications used by some of the largest Sports and Media companies in the world.

We are looking for people who can bring strong, development-focused mindsets to the table and can contribute to architectural decisions, best practices and get things done. KORE Software takes a very practical approach to software development, focusing on what is important to our customers and reducing outdated or ineffective processes. Internally we are focused on using the right technologies, tools and processes for the job – a successful candidate will know which to use for the right context and be able to adapt in our dynamic environment.

Duties and Responsibilities:

• Work as part of a cross-functional professional services team to deliver high-quality SaaS/cloud-based systems
• Interface with KORE teams to define, plan and deliver applications on time and budget
• Provide technical consulting to our customers
• Take ownership of projects and tasks
• Work with Project Managers and Business Analysts as a solutions architect in high profile consulting projects

The skills required to be successful in this position are:

• Experience developing and supporting C# .NET, SaaS, web applications
• Angular 5, Typescript, Bootstrap, HTML, CSS
• Proficiency with relational databases (MS SQL Server/MySQL/Aurora)
• Experience working in an Agile development environment
• Excellent interpersonal relations and demonstrated ability to work effectively in a team environment
• Strong analytical and problem-solving skills
• Strong written and verbal English skills

Preferred Skills

• AWS experience (EC2, S3, ECS, API Gateway, Lambda, Cognito, CodeCommit)
• Understanding of software architectural patterns
• Experience implementing micro-services
• Continuous deployment process and infrastructure management

If you believe you have the technical know-how and communication skills to join our team, please submit your resume to the email address shown with a cover letter highlighting your skills, experience, and the benefits you can bring to our team.

To apply, please email your resume and cover letter with the subject line Intermediate Full Stack .Net/C# Developer to apply@koresoftware.com