Career Opportunities

Who is KORE Software?

KORE is the global leader in sports and entertainment business management solutions. Comprised of KORE Software and KPI (KORE Planning and Insights), KORE provides leading B2B SaaS software to more than 500 sports properties worldwide, providing practical tools, services and insights that drive ticket sales, digital marketing, corporate sponsorships, activation management, premium hospitality and more.

Job Description:

KORE Software is seeking a Business Development Representative (BDR) to drive brand relationship and sales. As the Brands Business Development Representative, you will be responsible for connecting with brands and selling the KORE KONNECT product. After establishing a relationship with a brand, the BDR will work with a senior sales executive to advance and close the opportunity.

Responsibilities:

• You are expected to meet or exceed daily activity expectations and yearly sales goals.
• Execute sales campaigns from an assigned list and build a pipeline of prospective brands.
• Applied focused research time to help target messaging appropriately
• Utilize our CRM and marketing automation tools to manage pipeline and maintain accurate information about prospects and target accounts.
• Assist the sales team with opportunities to accelerate the sales cycle and to extend reach into target accounts.
• Assist in the consultative sales process by learning as much as you can about a prospect, uncovering their business needs and sharing that information with the sales team.
• Work with Marketing to better refine targeting and messaging according to segment, contact type, active campaigns, etc
• Commit to on-going sales training and development of sales best practices.
• Help the organization learn and improve from your market engagements.

Requirements:

• 1-2 years’ experience in account management or sales roles a plus
• Ability to understand and successfully articulate technical offerings and solution set.
• Experience in making outbound sales calls.
• Comfortable working in a fast-paced, collaborative environment.
• Excellent communication skills in writing, speaking, listening and cold calling.
• Analytical, critical thinking, and organizational skills are a must.
• Salesforce experience preferred but not required.

What You’ll Need to Be Successful:

• An interest in sports & entertainment and how it connects with technology.
• Be extremely organized and balance various sales opportunities.
• The desire to learn, grow and adapt as your responsibilities evolve.

To apply, email your resume and cover letter to joinsales@koresoftware.com with the subject line “Business Development Representative”

Who is KORE Software?

KORE is the global leader in sports and entertainment business management solutions. Comprised of KORE Software and KPI (KORE Planning and Insights), KORE provides leading B2B SaaS software to more than 500 sports properties worldwide, providing practical tools, services and insights that drive ticket sales, digital marketing, corporate sponsorships, activation management, premium hospitality and more.

Job Summary

KORE is currently looking for a highly motivated, full-stack SaaS developer with experience in C#.NET, SQL Server and AngularJS. You will work with KORE’s leadership to design, implement, and deploy a large scale, AWS hosted SaaS application used by some of the largest sports and media companies in the world.

We are looking for people who can bring strong, development-focused mindsets to the table and can contribute to architectural decisions, best practices and get things done. KORE Software takes a very practical approach to software development, focusing on what is important to our customers and reducing outdated or ineffective processes. Internally we are focused on using the right technologies, tools and processes for the job – a successful candidate will know which to use for the right context and be able to adapt in our dynamic environment.

The skills required to be successful in this position are:

• Experience developing and supporting C# .NET, SaaS, web applications
• Proficiency with relational databases, optimizing queries and working with large datasets
• Experience working in an agile development environment
• Angular 5+, Typescript, Bootstrap, HTML, CSS
• Excellent interpersonal relations and demonstrated ability to work effectively in a team environment
• Strong written and verbal English skills

Preferred Skills

• AWS experience a definite asset (EC2, S3, ECS)
• Understanding of software architectural patterns and experience implementing redundant micro-services
• Experience working in SAP Cloud Studio developing solutions for SAP C4C

If you believe you have the technical know-how and communication skills to join our team, please submit your resume to the email address shown with a cover letter highlighting your skills, experience, and the benefits you can bring to our team.

To apply, please email your resume and cover letter with the subject line Senior Full Stack .Net/C# Developer, Ticketing Team to apply@koresoftware.com

Who is KORE Software?

KORE is the global leader in sports and entertainment business management solutions. Comprised of KORE Software and KPI (KORE Planning and Insights), KORE provides leading B2B SaaS software to more than 500 sports properties worldwide, providing practical tools, services and insights that drive ticket sales, digital marketing, corporate sponsorships, activation management, premium hospitality and more.

Role Overview

We are seeking an experienced UI/UX Designer to join our Product team in an exciting and fast-paced organization. The ideal designer will have a passion for taking on complex problems and designing elegant, simple solutions that surprise and delight users. By constantly focusing on the customer, you’ll create products that are not only amazing to look at, but also intuitive and useful for our customers.

Responsibilities:

• Gather and evaluate user requirements in collaboration with product managers and engineers
• Illustrate design ideas using storyboards, process flows and sitemaps
• Design graphic user interface elements
• Develop UI mockups and prototypes that clearly illustrate how our products look and function
• Create original graphic designs (e.g. images, sketches and tables)
• Prepare and present rough drafts to internal teams and key stakeholders
• Identify and troubleshoot UX problems (e.g. responsiveness, click-count, etc.)
• Conduct layout adjustments based on user feedback
• Evaluate and improve the design of current product features

Qualifications:

• Excellent communication and presentation skills; both written and verbal.
• An excellent on-line portfolio showcasing UX, UI and visual design work for mobile and web.
• A command of visual and communication design principles.
• Ability to communicate design concepts through sketches and wireframes.
• Highly skilled in Sketch, InVision, Photoshop, Adobe XD, Illustrator and/or other design tools.
• Enthusiasm for an iterative design process, inspired by group critique.
• Able to function independently and in a team environment, with excellent collaboration skills.

To apply, please email your resume and cover letter with the subject line UI/UX Designer to joinproduct@koresoftware.com

Who is KORE Software?

KORE is the global leader in sports and entertainment business management solutions. Comprised of KORE Software and KPI (KORE Planning and Insights), KORE provides leading B2B SaaS software to more than 500 sports properties worldwide, providing practical tools, services and insights that drive ticket sales, digital marketing, corporate sponsorships, activation management, premium hospitality and more.

Role Overview

Ensure the success of KORE ProSports software customers by providing attentive customer support, assisting with proper product usage and resolving service and technical problems.

Duties and Responsibilities:

• Develop a thorough understanding of all current KORE ProSports software products
• Provide technical and business support to product users when support cases are logged
• Research and as needed escalate more complicated support issues, collaborating with development staff and seeing them through to resolution
• Assist with documentation and a knowledge base repository for both internal (developer) and external (customer) use
• Help verify product functionality and user experience across all applicable platforms and environments
• Assist with executing test cases in coordination with the QA team when needed

Requirements:

• Associates or Bachelor’s degree in computer science or related field
• 1-3 years of testing and/or technology support experience
• Experience in troubleshooting web applications
• Intermediate SQL Knowledge
• Microsoft Dynamics CRM Administrator or Deployment certification preferred
• SalesForce CRM Administrator preferred
• Excellent listening skills, effective and efficient oral and written communication skills, organization skills
• Attention to detail, ability to work with deadlines and ability to collaborate as part of a team
• Ability to work off-hours and weekends as needed

To apply, please email your resume and cover letter with the subject line to Technical Support Tier 2 Specialist joinsupport@koresoftware.com

KORE Software is the global leader in sports and entertainment business management solutions. Our applications help more than 250 recognised sports teams worldwide harness valuable customer and partner data – including preferences and behaviours – to create valuable insights, and turn those insights into pow­erful revenue-generating action.

From ticketing and fan engagement, sponsorship, suites and premium offerings, through to data warehousing, KORE offers a complete suite of applications that drives sales, streamlines business processes, and takes profitability to a whole new level.

Based in our London office, KORE Software is looking for an organised, energetic and driven individual to join our growing team as European Success Consultant. In this full-time position, and reporting to the European Success Manager, you’ll work closely with members of the Success team who manage the rapidly expanding European business, working with some of the most recognised sports and entertainment brands in the world.

Department Description:

The Success department is responsible for developing and maintaining lasting relationships with a focus on retention and loyalty, by consulting on the best practices within the industry and in utilising the KORE product. As a Success Consultant, you will master the best practices across all of KORE’s products, which provide comprehensive solutions designed to help sports and entertainment businesses optimise their customer satisfaction and more successfully harness fan data.

Duties and Responsibilities:

• Support the greater Success Team in onboarding multiple clients simultaneously.
• Identify and implement efficiencies through all aspects of account management process including planning, customer setup, onboarding, training, and ongoing strategy and consulting.
• Develop and build strong relationships with customers with a focus on solving uniquely different problems related to specific business objectives.
• Investigate and answer specific customer questions during initial onboarding process and for existing accounts.
• Effectively manage project milestones and communicate overall onboarding timelines.
• Support the European Success Manager in ongoing consultations with clients; and follow-up on topics with key stakeholders internally and externally.
• Proactively create, improve and maintain customer self-help and best practice guides.
• Travel to customer locations for all relevant aspects of the onboarding and training process as and when required.

Desired Experience/Qualifications:

• Degree educated
• Microsoft Dynamics and/or Salesforce experience is preferred.
• 1-3 years’ experience in account management, sales, consulting or strategy roles
• Previous experience at a sports/entertainment or SaaS/technology organization
• Comfortable working in a fast-paced, collaborative environment
• Outstanding oral and written communication skills
• Analytical, critical thinking, and organisational skills are a must

What You’ll Need to Be Successful:

• An interest in building a trusted relationships with key stakeholders at accounts
• Be extremely organized and balance various key clients objectives and deliverables
• The desire to learn, grow and adapt as your responsibilities evolve
• Willingness to ‘get your hands dirty’ while also knowing when to lean on your team for support
• An interest in sports and entertainment, and how technology influences these industries.

This is an exciting time to be joining KORE, and for the successful applicant they will be joining a dynamic and collaborative team committed to giving best in class service to our customers. This opportunity will broaden your skills and expertise in CRM related technology, whilst working in the exciting industry of sports and entertainment.

To Apply, email your resume and cover letter to joinus@KOREsoftware.com with the subject line European Success Consultant.

Who is KORE Software?

KORE is the global leader in sports and entertainment business management solutions. Comprised of KORE Software and KPI (KORE Planning and Insights), KORE provides leading B2B SaaS software to more than 500 sports properties worldwide, providing practical tools, services and insights that drive ticket sales, digital marketing, corporate sponsorships, activation management, premium hospitality and more.

KORE Software is looking for a talented Technical Writer to join our team in Vancouver, BC. This full-time position will give you the opportunity to work with KORE’s product development and product management team to collaborate on creating comprehensive technical documentation for a wide audience. The ideal candidate will bring creativity, passion and drive to the role.

Duties and Responsibilities

• Stay up to date with industry writing trends and knowledge management needs
• Collaborate with KORE’s product management and product development team to establish a deep understanding of KORE’s product offerings
• Deep dive into feature areas and generate technical documentation for consumption by a wide audience including end user administrators, customer success, solutions architects and developers
• Resolve reported documentation issues and identify new documentation needs and opportunities
• Meet with customers to present documentation and gather feedback
• Maintain a customer-first attitude and prioritize initiatives with the largest impact for KORE’s customers

Requirements

• Outstanding communication skills in English, written and verbal
• 2+ years’ experience working in a similar role at a software development organization
• Demonstrated experience gathering information from various departments and consolidating into meaningful documentation
• Proficiency with content publishing tools to write, format, manage and publish high-quality content
• Highly organized with great attention to detail and accuracy
• Desire to collaborate and work on a high-velocity team
• Experience with SaaS software and CRM platforms an asset

To apply, email your resume and cover letter to apply@koresoftware.com with the subject line Technical Writer.

Who is KORE Software?

KORE is the global leader in sports and entertainment business management solutions. Comprised of KORE Software and KPI (KORE Planning and Insights), KORE provides leading B2B SaaS software to more than 500 sports properties worldwide, providing practical tools, services and insights that drive ticket sales, digital marketing, corporate sponsorships, activation management, premium hospitality and more.

Job Description

KORE Software is looking for a talented DevOps Engineer to join our team. This full-time position will give you the opportunity to own the build, deployment and operations of a cloud-hosted, industry standard SaaS platform. You will be expected to bring your expertise and recommendations on improving KORE’s current AWS infrastructure and CI/CD pipelines to the table and collaborate on delivering automation forward processes across KORE’s product development teams.

Here’s an idea of what you’ll be working on starting day 1:

• Review KORE’s existing Ansible automated infrastructure, CI/CD pipelines and build processes
• Collaborating across KORE’s product development teams to establish best DevOps practices throughout the engineering department
• Reporting KPIs related to product uptime, build performance and deployments
• Optimizing AWS infrastructure for cost, reliability, performance and security

Duties and Responsibilities:

• Work as part of a cross-functional product team to deliver high-quality SaaS products

• Be versed in Amazon Web Services cloud solution, architecture, related technologies and their interdependencies
• Build and maintain infrastructure-as-code using Ansible and CloudFormation
• Learn and adopt new tools and techniques to increase performance, automation and scalability
• Share and mentor peers on best practices
• Develop appropriate metrics to measure changes in KORE’s platform
• Work with development teams to build and manage CI/CD pipelines
• Maintain a high level of security in all systems

Requirements:

• 3+ years of experience as a DevOps professional
• Demonstrated experience driving the continuous improvement of systems and processes utilizing automation
• Strong organizational, interpersonal and oral/written communication skills
• Practical understanding of infrastructure-as-code tools (Ansible and CloudFormation preferred)
• Working knowledge of Amazon Web Services
• Knowledge of software architecture and design patterns and asset
• Comfort working with CI/CD tools
• Familiarity with Data Modeling, Data Analysis, ETL, Data Warehousing and other big data concepts
• Knowledge of high availability and disaster recovery principles, patterns and usage

To apply, email your resume and cover letter to apply@koresoftware.com with the subject line DevOps Engineer.

Who is KORE Software?

KORE is the global leader in sports and entertainment business management solutions. Comprised of KORE Software and KPI (KORE Planning and Insights), KORE provides leading B2B SaaS software to more than 500 sports properties worldwide, providing practical tools, services and insights that drive ticket sales, digital marketing, corporate sponsorships, activation management, premium hospitality and more.

Job Summary

KORE is currently looking for a highly motivated, front-end SaaS developer with experience in AngularJS and working with C#.NET, SQL Server back-end for a 12 month Contract role. You will work with KORE’s leadership to design, implement, and deploy a large scale, AWS hosted SaaS application used by some of the largest sports and media companies in the world.

We are looking for people who can bring strong, development-focused mindsets to the table and can contribute to architectural decisions, best practices and get things done. KORE Software takes a very practical approach to software development, focusing on what is important to our customers and reducing outdated or ineffective processes. Internally we are focused on using the right technologies, tools and processes for the job – a successful candidate will know which to use for the right context and be able to adapt in our dynamic environment.

The skills required to be successful in this position are:

• Angular 5+, Typescript, Bootstrap, HTML, CSS
• Experience working with REST APIs
• Experience working with and supporting C# .NET, SaaS, web applications
• Experience working in an agile development environment
• Excellent interpersonal relations and demonstrated ability to work effectively in a team environment
• Strong written and verbal English skills

Preferred Skills

• AWS experience a definite asset (EC2, S3, ECS)
• Proficiency with relational databases, optimizing queries and working with large datasets
• Understanding of software architectural patterns and leveraging redundant micro-services
• Experience participating working with and implementing a user-centered design with a UX team
• Experience working with Azure DevOps and/or JIRA

If you believe you have the technical know-how and communication skills to join our team, please submit your resume to the email address shown with a cover letter highlighting your skills, experience, and the benefits you can bring to our team.

To apply, please email your resume and cover letter with the subject line Front-End Developer (Contract), Sponsorship Team to apply@koresoftware.com

Who is KORE Software?

KORE is the global leader in sports and entertainment business management solutions. Comprised of KORE Software and KPI (KORE Planning and Insights), KORE provides leading B2B SaaS software to more than 500 sports properties worldwide, providing practical tools, services and insights that drive ticket sales, digital marketing, corporate sponsorships, activation management, premium hospitality and more.

Software Quality Assurance Analyst

Kore Software is seeking an experienced Quality Assurance Analyst to join our Product Development Team. You will be part of our growing QA Team that promotes a testing focused development environment as well as ensures the integrity of the Kore Software products. You will work directly with KORE’s development team and stakeholders to create and innovate test processes and test strategies. We are looking for self-sufficient, critical thinkers who enjoy complex problem solving and working in a dynamic team environment.

Responsibilities

• Work with developers and stakeholders to analyze requirements and create test plans for new features, improvements, and bug fixes.
• Conduct functional, integration, and regression tests of the Kore Software product.
• Manage regular product releases.
• Maintain and update test environments.
• Develop and maintain the automation tests.
• Create test strategies as part of the ongoing effort to improve the overall quality of the product.
• Review development and testing processes to provide suggestions for improvements.

Qualifications

• Experience with creating test plan and test strategies.
• Experience with web application testing.
• Familiar with software testing methodologies.
• 2+ years of experience with manual software testing.
• Strong troubleshooting and analytical skills.
• Excellent verbal and written communication skills are a must.
• Able to work cooperatively and effectively in a team environment.
• 1+ years of experience with test automation development.
• Experience using C# and Selenium for automated testing.
• Experience with Team Foundation Services (TFS) or similar issue tracking software.
• Experience with Agile development process.
• Experience with database testing is a plus.
• Experience with API testing using Postman is a plus.
• Experience using Customer Relation Management software (Microsoft Dynamic CRM, Salesforce, SAP, etc.) is a plus.

To apply, please email your resume and cover letter with the subject line Quality Assurance Analyst to apply@koresoftware.com.