KORE Insights

We're constantly working to share our industry knowledge with the world.
Find the latest insights from our team of experts here.

KORE Insights

Seattle Sounders

Bringing it All Together: How Seattle Sounders Built a Best-In-Class CRM Ecosystem to Drive a Better Fan Experience

Preview:
In the spring of 2021, the Sounders implemented one of KORE’s 2nd generation CRM-integrated products, Ticketing, to take advantage of Salesforce’s built-in functionality and incorporate their web chat and text third-party apps. They also began working with KORE’s Planning & Insights (KPI) team to build these customizations within their CRM. Employing the 2nd generation Ticketing product and collaborating with KPI, the Sounders built the most sophisticated and integrated Salesforce ecosystem in the sports industry to deliver effective customer interactions.

First Name(Required)

Last Name(Required)

Email(Required)

Company Name(Required)

Organization Type(Required)

Region(Required)

What's your role?(Required)

What industry do you work in?(Required)

How did you hear about KORE?(Required)

This field is for validation purposes and should be left unchanged.

KORE Planning and Insights (KPI)

The Best Team of Engagement Experts

When you leverage KORE’s team of expert consultants, you will get exclusive industry insights, trends and best-practices to help your brand unlock its full potential.

Let's Chat.