As KORE Software becomes a certified partner for Ticketmaster Europe, sports and entertainment organizations will obtain key insights needed for fan engagement and revenue.

Today KORE Software announced that the company has become a Nexus Certified Partner of Ticketmaster Europe. Nexus is Ticketmaster’s Certified Partner Program, which is open to innovative product and service providers that complement Ticketmaster’s Ticketing Services.

While being a Ticketmaster Europe partner is new for KORE Software, the company has been a Nexus Partner of Ticketmaster’s in North America for several years, helping sport, music, and arts customers integrate Ticketmaster data to KORE’s Data Warehouse & Analytics™ and Ticketing & Fan Engagement™ applications. Through this means customers can conduct deep analysis and robust segmentation and put those insights into action for better fan engagement and revenue.

Only recently has Ticketmaster’s Nexus Certified Partner program expanded to Europe. It’s a welcome partnership for KORE, as earlier this year KORE Software marked their expansion to the European market by opening a headquarters in London. Just weeks later, the Sports Technology Awards chose KORE Software as the winner of the “2017 Best in Sport Technology for Commercial Return.”

“Ticketmaster has been an incredible partner of ours over the past several years,” mentioned Matt Sebal, KORE’s CEO. “Solidifying our Nexus relationship in Europe is an important step in our international expansion and we’re excited to bring the same value to European sport and entertainment organizations that we’ve been providing in North America.”

Organizations who are interested in driving sales, streamlining processes, and providing organizational insights though innovative CRM and data management, can request a free demo or consultation at www.KOREsoftware.com.

Orlando, FL, September 5, 2017 – KORE Software announced today that they have been selected by the Orlando Magic to handle CRM and business management software solutions for the team. KORE Software’s applications will be the underlying technology supporting the Orlando Magic’s CRM solutions for ticket sales, client services, premium sales and activation, and sponsorship sales and activation.

“We are very excited to partner with KORE to help us take our CRM program to the next level,” said the Magic’s Vice President of Strategy Jay Riola. “KORE’s intimate knowledge and experience in the sports and entertainment industry will assist us as we work to further leverage CRM and business intelligence software tools to gain advanced customer insights, run targeted campaigns, and make even more data-driven decisions.”

KORE looks to build upon and enhance the Magic’s CRM/database management, voted the most sophisticated CRM/database management team by industry peers in the Turnkey Sports Data Systems Study for the past four seasons. In order to achieve its goals, the Magic will be utilizing three applications from KORE – Sponsorship & Partner Engagement™, Ticketing & Fan Engagement™, and Suites & Premium™. KORE Software’s comprehensive data-centric applications focus on continuously improving the customer experience. Through its applications, the Magic will have the ability to aggregate data from its fans, analyze the data to make quicker and better business decisions, build deeper customer relationships, and provide better audience insights into their corporate partners.

“The Orlando Magic are an icon of data enablement in the Sports industry, and we’re thrilled to be a big part of their overarching strategy,” added Matt Sebal, CEO of KORE Software. “We’re bringing them elements that will serve as the foundation of their customer engagement efforts and help them enhance the Magic fan experience. We love playing that position.”

About KORE Software:
KORE is the global leader in sports and entertainment business management solutions. Comprised of KORE Software, KORE Software Capital LLC, and KPI (KORE Planning and Insights), KORE serves more than 100 major league teams and 200 collegiate customers worldwide, providing practical tools and services to harness customer information including their preferences and behaviors, creating valuable insights, and helping teams follow up with powerful action. For more information about KORE Software visit www.koresoftware.com.

About the Orlando Magic:
Orlando’s NBA franchise since 1989, the Magic’s mission is to be world champions on and off the court, delivering legendary moments every step of the way. The Magic have seen great success in a relatively short history, winning five division championships (1995, 1996, 2008, 2009, and 2010) with seven 50-plus win seasons and capturing the Eastern Conference title in 1995 and 2009. Off the court, the Orlando Magic gives more than $2 million to the local community each year by way of sponsorships of events, donated tickets, autographed merchandise, and grants. Orlando Magic community relations programs impact an estimated 100,000 kids each year, while a Magic staff-wide initiative provides more than 7,000 volunteer hours annually. In addition, the Orlando Magic Youth Foundation (OMYF) that serves at-risk youth has distributed more than $22 million to local nonprofit community organizations over the last twenty-seven years. The Magic’s other entities include the team’s newly acquired NBA G League affiliate, the Lakeland Magic, which begins play in the 2017-2018 season in nearby Lakeland, Florida, and the Orlando Solar Bears of the ECHL, which serves as the affiliate to the Toronto Maple Leafs of the NHL and the Toronto Marlies of the AHL and will compete in the inaugural season of the NBA 2K e-sports league in 2018. The Magic play in the award-winning Amway Center, honored with IAVM’s 2017 Venue Excellence Award, The Stadium Business Awards’ 2013 Customer Experience Award, and named SportsBusiness Journal’s 2012 Sports Facility of the Year. Ticket highlights for the Magic’s 2017-2018 season include 2,500 seats priced $20 or less; 8,000 seats priced $40 or less; and 9,000 seats priced $50 or under. For ticket information, log on to www.orlandomagic.com, or call 407-89-MAGIC.

SAN JOSE, Calif., Aug. 28, 2017  — KORE Planning & Insights (KPI) announced today that the San Jose Sharks will be the first customer to take advantage of their new business intelligence consulting services. The Sharks, who have been a KORE Software customer since early 2016, have engaged KPI to help support their overall business analytics and dashboarding efforts.

“The increased focus on data driven decision-making, combined with the creation of a dedicated business intelligence team, has had a great impact on our organization in a short time,” noted Neda Tabatabaie, VP of Business Intelligence at the San Jose Sharks. “We have come a long way in the past two years. By combining our internal resources with the KPI team, we will be able to continue with and build on our progress in this area and support our short-term and long-term strategic needs and visions.”

As part of their Advisory Subscription, the Sharks will have full access to KPI’s analytics and strategy team for all data-centric projects over the course of the engagement. Early projects include conducting an audit of the team’s current analytics strategy, making improvements to key dashboards, and optimizing reports for on-demand access by the executive team. 

KPI’s prior experience with the Sharks’ CRM, ticketing, marketing, and partnership data due to their use of KORE Software will allow the KPI team to provide in-depth support for analyst training, fan segmentation, and continued organizational adoption of data driven decision-making.

“I’m very excited to deepen our overall relationship with the Sharks,” said Russell Scibetti, President of KORE Planning & Insights. “Looking at the success we’ve had with them and how their business intelligence team continues to push the envelope, I couldn’t have picked a more perfect first customer for this new division.”

About KORE Software:
KORE is the global leader in sports and entertainment business management solutions. Comprised of KORE Software, KORE Software Capital LLC, and KPI (KORE Planning and Insights), KORE serves more than 100 major league teams and 200 collegiate customers worldwide, providing practical tools and services to harness customer information including their preferences and behaviors, creating valuable insights, and helping teams follow up with powerful action. For details, visit www.KOREKPI.com.

About the San Jose Sharks:
The San Jose Sharks are a professional ice hockey team in the National Hockey League (NHL) based in San Jose, California. As members of the NHL’s Pacific Division of the Western Conference, the team plays its home games at SAP Center at San Jose. The Sharks were founded as an expansion team in 1991 and made their NHL debut in the 1991-1992 season. To date, the Sharks have won six division titles and made the playoffs in 19 of their first 25 seasons, including 12 of the last 13 years. The 2015-2016 season marked the first time in franchise history that the team advanced to the Stanley Cup Final. For more information, visit www.nhl.com/sharks.

Interested in learning how KPI can help you elevate your data strategy? 

Atlanta, GA, July 18, 2017 – KORE Software announced today that they have been selected by the Atlanta Braves to be their CRM and Data Warehouse vendor. KORE Software’s applications will be the underlying technology supporting the Atlanta Braves’ fan engagement, sponsorship sales, premium sales, and data & analytics strategy at SunTrust Park and The Battery Atlanta.

Earlier this year, the Atlanta Braves opened SunTrust Park and The Battery Atlanta, a 1.5 million square foot mixed-use development. The Battery Atlanta is home to numerous residences, a hotel, restaurants, retail outlets, two office buildings, a 4,000-person concert venue, and a LOT of consumer data. 

As part of a comprehensive data strategy focused on improving service and the consumer experience, KORE’s applications will enable the Braves to aggregate data from both SunTrust Park and The Battery Atlanta, analyze the data to make quicker and better business decisions, build deeper customer relationships, and provide better audience insights to their corporate partners.

“We strive to be the best in the business when it comes to knowing who our customers are, how they interact within SunTrust Park and The Battery Atlanta, and provide them with the best experience possible,” said Justin Watkins, Director of Business Intelligence at the Braves.

The Braves will also use KORE to elevate their marketing automation capabilities. With advanced customer segmentation, workflow, and pipeline automation, KORE Software applications will enable the Braves’ marketing, sales, and customer service teams to provide tailored and unique experiences that drive loyalty.

“Our new relationship with the Atlanta Braves is very exciting for all of us here at KORE. We’re thrilled to have the opportunity to help them leverage data, analytics, and CRM to improve fan and corporate partner relationships both inside and around the ballpark,” added Todd Cusolle, President of KORE Software.

About KORE Software:
KORE is the global leader in sports and entertainment business management solutions. Comprised of KORE Software, KORE Software Capital LLC, and KPI (KORE Planning and Insights), KORE serves more than 100 major league teams and 200 collegiate customers worldwide, providing practical tools and services to harness customer information including their preferences and behaviors, creating valuable insights, and helping teams follow up with powerful action. For more information about KORE Software and KPI, visit www.koresoftware.com.

About SunTrust Park and The Battery Atlanta
SunTrust Park, the new 41,149-seat home of the Atlanta Braves, was developed by the organization in partnership with the Cobb-Marietta Coliseum and Exhibit Hall Authority. Located in Atlanta at the intersection of I-75 and I-285 in the bustling Cumberland area, SunTrust Park flows directly into The Battery Atlanta, a 1.5 million square foot mixed-use development, featuring boutique shopping, chef-driven restaurants, an Omni Hotel, The Coca-Cola Roxy, 550 residences, and One Ballpark Center, Comcast’s regional office headquarters.  Powered by Comcast’s all-fiber network and delivering multi-terabit capabilities, SunTrust Park and The Battery Atlanta has the highest-capacity network serving any stadium and mixed-use development in the nation. The Battery Atlanta was privately developed by the Braves along with retail partner Fuqua Development, office developer Pope & Land Enterprises, and Pollack Shores Real Estate.  For more information on SunTrust Park and The Battery Atlanta go to www.braves.com/SunTrustPark or www.batteryatl.com.

New York, NY, June 14, 2017 – Today, KORE Software announced that IMG Learfield Ticket Solutions (IMGLTS) has named KORE Software’s Ticketing & Fan Engagement application as its underlying CRM and business management tool. In order to offer premier season ticket and fundraising services for colleges and universities, IMGLTS required an application that would help with their goals to bring a heightened level of intelligence, efficiency, and scope to ticket sales.

Since 2010, IMG College and Learfield have leveraged KORE Software’s Sponsorship application to manage their respective sponsorship services, which together represent hundreds of university athletic departments nationwide. In 2012, IMG College and Learfield formed IMGLTS as a joint venture to expand the scope of their services and offer new season ticket sales, renewals, fundraising, mini-plans, and group tickets for universities.

Boise State University, an IMGLTS partner, utilizes the integrated KORE Software. Senior Associate Athletic Director Dusty Clements mentioned, “We were excited to bring KORE to campus. It has proven to be an excellent tool in tracking interactions with our existing ticket holders as well as potential patrons. KORE has assisted our ticket sales, development and ticket operations staff to improve our customer service. Now we can operate more efficiently.”

One of KORE Software’s unique capabilities is its ability to integrate with any ticketing or CRM system. Now that it has been added to IMGLTS’s arsenal of tools, customers will enjoy deeper fan segmentations, enhanced business intelligence, CRM strategy and tactics, and real-time sales reports.

“Thanks to our decision to use KORE Software, we’re now able to unify our sales approach while delivering improved results on each university’s preferred CRM and ticketing solution,” said IMGLTS President Rob Sine.

In 2016, IMGLTS began representation of the following collegiate partners: Big Ten Conference, East Carolina, North Carolina, Purdue, Boise State, Oregon, Rutgers, the Mountain West Conference, Washington State, University of Alabama at Birmingham and Cal. For a more comprehensive background on the company, its services and testimonials, visit www.imglearfieldticketsolutions.com.

About KORE Software:
KORE Software is the global leader in sports and entertainment business management solutions. Serving more than 100 Major League teams and 200 collegiate customers worldwide, KORE provides practical tools to harness customer information including their preferences and behaviors, creates valuable insights, and helps teams follow up with pow­erful action.

The KORE Software product suite includes: Ticketing™, Sponsorship™, Suites & Premium™, and Data Warehouse & Analytics™ (“DWA”). Click here for more information about KORE Software.

FC Barcelona Implements KORE ProSports Sponsorship™ to Take Sponsorship Sales and Activations to the Next Level

NEW YORK, Jan. 10, 2017 /PRNewswire/ — Iconic sports franchise FC Barcelona has selected KORE ProSports Sponsorship™ from KORE Software to improve the management related to its worldwide sponsorship sales and activation. KORE is the global leader in business management software for the sports and entertainment industry, providing software designed to handle end-to-end sales, marketing, contracting, finance, and operations.

Established in 1899, FC Barcelona is one of Europe’s and the world’s highest profile sports organizations. In regards to the implementation of KORE ProSports Sponsorship™ software, FC Barcelona observed the benefits and impact that KORE’s software has had on other world sponsorship industry leaders. They understood that KORE could play a strategic role in the integration and coordination of the sponsorship sales and activation within its commercial offices.

After the recent inauguration of the second abroad commercial office in New York City, following the opening of the first one in Hong Kong three years ago, FC Barcelona is more commercially active than ever all around the world on a 24/7 basis. Under this global scenario, KORE ProSports Sponsorship™ was identified as the perfect solution to integrate all the everyday global commercial activities under the same tool. With this move, FC Barcelona positions itself as a first mover among the top European football clubs and makes a clear statement about its present and future ambitions.

KORE President Todd Cusolle added, “We are excited to add an organization the caliber of FC Barcelona to our European operations. We look forward to boosting the operations of this world-class club for years to come.”

About KORE Software:
KORE Software has revolutionized the way that the global sports industry does business. No other company on earth has more influence on how sports and entertainment assets are bought and sold, whether they be individual tickets, annual memberships, luxury suites, media, or corporate sponsorships—over €10 billion and growing go through KORE’s systems each year.

The KORE ProSports™ suite of software is the global sports industry’s leading platform for turning a generic CRM, such as Salesforce, Microsoft Dynamics CRM, or SAP into a 360-degree sports business system.  KORE’s software seamlessly integrates with other key business systems, including ticketing systems (e.g., Ticketmaster Archtics) and accounting systems (e.g., SAP).

KORE’s flagship suite of SaaS software includes:

• KORE ProSports Sponsorship™ 360-degree management of sponsorship inventory, proposals, sales, contracting, billing, and activation.
• KORE ProSports Suites & Premium Seating™ Nurtures relationships, tracks performance, and streamlines the hospitality sales and contracting processes.
• KORE ProSports Ticketing™ Makes CRM and ticketing systems work in harmony for higher sales, better servicing, and higher customer retention rates.

To date, KORE has deployed its software at over 100 professional sports teams, nearly 200 US college athletics properties, US and global sports broadcasters, and global sports marketing and management companies from London, to Shanghai, to New York. As such, KORE has become the sports and entertainment industry’s de facto standard for business software.

KORE is headquartered in New York City with software development offices in Vancouver, Canada, and regional offices in London and Hong Kong.